Reduce time spent manually engaging stakeholders by 90%
CA is a smart, secure stakeholder engagement platform
Whether used for creating engaging web portals or for canvassing stakeholders in the wild, CA has the enterprise-grade tools your project needs.
Trusted throughout Australia
Our CA-driven tools are being utilised by industry leaders in both the public and private sectors to:
- effectively communicate with their stakeholders,
- decrease manual stakeholder engagement by increasing project understanding, and
- better understand key areas of concern within a project.
Learn why CA is the right fit for your project…
Increase your project understanding
CA Portals are the best way to convey complex project information to both internal and external stakeholders. PDF files, walls of text, and video animations can only do so much and often lead to more questions than answers. Portals increase project understanding by consolidating all material and presenting it in an engaging, easy-to-use, interactive format through before/after sliders, 360° experiences and dynamic maps that incorporate your custom project data and are designed to your style guide.
The new standard for digital EIS
Environmental Impact Statements are large, complex, and often ovewhelming for many stakeholders. CA Portals break down these extensive (but important) documents into accessible chunks that stakeholders can access via specific chapter links, simplified map content, or a combination of both. With CA EIS Portals successfully delivered for major NSW Government infrastructure projects, CA has become the benchmark for how EIS information is presented to the public.
Passive, traditional and map-based feedback
CA Portals offer three easy-to-use paths for collecting stakeholder feedback. Passive feedback is collected through Integrated Analytics reports detailing which content users engage with most. Tradtional form-based feedback provides form submissions direct to your project inbox, CA dashboard and third-party CRM. Last, and certainly not least, map-based commenting allows stakeholders to place a marker anywhere on your project map and your team are notified to approve or reject their comment.
Goodbye to the pen and paper
Canvas CRM is built for where you want to use it: on the road, at events, doorknocking, in front of stakeholders. Designed for tablet-first experiences Canvas packs a powerful punch: all project and stakeholder data, intelligent searching, syncronised event attendance counting, engagements automatically assigned to the correct events and stakeholders, and more. And when you're done for the day, your data is already synced to your preferred CRM like Consultation Manager. Finish early today, Canvas has done all the work for you.
Capturing every detail
Imagine knowing a stakeholder's history with your project before knocking on their door. Or knowing if a stakeholder has viewed your CA Portal and knowing exactly what they looked at. Or knowing what your colleague last presented to a stakeolder. Or knowing a stakeholder's sentiment trend change over the lifecycle of the project. Now, imagine all of this in one tool with a full audit log that captures every detail of a stakeholder's engagement history. Say hello to Canvas CRM.
More to the story
Comments from stakeholders vary from small bursts of frustration to deep essays on the meaning of life, with some nice words sprinkled in from time to time. Our Canvas CRM and Portal CMS form submissions show there is more to the story by presenting a user's complete portal browsing history along with their form submission. Did they just jump on for 30 seconds with limited project understanding, or have they explored the portal for 30 minutes? Our Form Submission+Session technology has the answer!
Let the data shed some light
Leverage the power of CA's Integrated Analytics to understand your stakeholder sentiment spatially. Are there pockets of stakeholders on a particular street that all have negative sentiment towards your project? Which streets haven't been doorknocked yet? Where are stakeholders who attend your events located? Dive deeper on your data and make sure you're targeting the correct stakeholders.
Become as fluid as your stakeholders
It can be hard to predict the concerns of stakeholders, but with Integrated Analytics on your CA Portal or through looking at insights into your Canvas CRM category engagements, you can better understand what stakeholders are most interested or concerned with. Does your CA data show you have an unexpectedly high number of people concerned with a particular project feature? Augment your CA Portal on the fly to provide more information or instruct staff to adjust their messaging on the road.
The more you know
How many visitors? Who clicked on which hotspots? What is the most popular postcode? Did that social media post generate a spike in traffic? Which addresses do users search for most? Which map layers are interacted with most? Which video is gaining the most traction? Answer these questions and more with Integrated Analytics dashboards reports that can be viewed in-browser, or exported as PDF or Excel documents.